Automotive Service Manager - Pohanka of Salisbury

AutoMax Recruiting • Salisbury, MD

151d • $90,000 - $140,000

About The Position

Pohanka of Salisbury is currently looking for an experienced Automotive Service Manager to join our team of skilled professionals! We are one of the highest volume Service Departments in the area! We are looking for a high character applicant who has the desire and commitment necessary to become an exceptional Service Manager. Previous Service Manager experience is REQUIRED! First class customer service skills are also required. We are offering a generous compensation plan that includes an AGGRESSIVE bonus structure. Open to relocation, but must start by the end of August. We have a great Service Department in place…we just need the right person to lead them!

Requirements

• Previous Automotive Service Manager Experience
• Service Manager Experience is REQUIRED
• Professional commitment and the DESIRE to be a Top Performer
• Exceptional Communication & Leadership Skills
• Team Player
• Committed to Providing a PERFECT Customer Experience

Responsibilities

• Oversee all Service Department personnel, and monitor their performance
• Create goals and objectives for the department
• Provide training on administrative policies and procedures for all department personnel.
• Encourage technicians to keep their skills up-to-date through technical training on new systems and components offered by manufacturers
• Stay current on manufacturer warranty and policy procedures and serve as a liaison with the factory representatives.
• Maintain high CSI rating by handling customer complaints immediately and according to dealership policy.

Benefits

• Strong base salary plus bonuses! ($90-140K)
• Benefits include medical, dental, 401K and paid vacations!
• Opportunity to further your career!
• High customer satisfaction for both Sales & Service!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees