Automotive Service Manager

Confidential • Chesapeake, VA

404d • $100,000 - $140,000

About The Position

The Automotive Service Manager is responsible for overseeing the service department of a local auto dealership. This role requires a motivated and high-energy individual with exceptional customer service skills and a commitment to excellence. The manager will lead a team in a fast-paced environment, ensuring customer satisfaction and efficient service operations.

Requirements

• Proven experience in Automotive Service Management.
• Strong leadership skills in a fast-paced automotive dealership setting.
• Exceptional customer service skills and a positive attitude.
• Ability to motivate and manage a team effectively.

Nice To Haves

• Experience in a high-volume service department.
• Knowledge of automotive repair processes and standards.

Responsibilities

• Oversee the daily operations of the service department.
• Manage and lead a team of automotive service technicians and staff.
• Ensure exceptional customer service and satisfaction.
• Monitor service department performance and implement improvements as needed.
• Handle customer inquiries and resolve issues promptly.
• Maintain service records and ensure compliance with dealership policies.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed