Automotive Service Consultant
CarMax•San Diego, CA
412d•$38,584 - $41,662
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About The Position
The Automotive Service Consultant at CarMax plays a crucial role in delivering exceptional customer service by acting as a liaison between customers and service technicians. This position involves managing customer interactions before, during, and after service or repair processes, ensuring that customer concerns are addressed and resolved in a timely manner. The consultant is responsible for creating repair orders, obtaining estimates, and communicating effectively with customers regarding their vehicle's status and needed repairs.
