Automotive Service Consultant

Eskridge Lexus • Oklahoma City, OK

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About The Position

Eskridge Lexus of Oklahoma City has an immediate opening for a full-time Automotive Service Consultant. We are looking for an experienced Service Consultant who has outstanding customer service and communication skills, is organized, and motivated. Teamwork is imperative to best serve our guests so applicant must also be a good team player.

Requirements

• Must have a valid automotive driver's license and reliable transportation.
• Applicant must pass a pre-employment drug screening in addition to the standard background screening.

Responsibilities

• Manage the daily flow of customers' automotive needs and vehicles through the Service Department.
• Actively greet our guests, welcoming them to our dealership and helping them feel like a guest in our home.
• Write Repair Orders in a clear concise manner, serving as a liaison between the guest and technician.
• Complete Loaner Agreement Forms handling both the check-in and check-out process.
• Coordinate repair progress and keep guests informed of the status of their vehicle.
• Serve as cashier for guests and perform an active service delivery, thoroughly explaining all items covered during service visit.
• Resolve guest concerns.

Benefits

• Paid Employee Health Insurance
• Dental & Vision available
• Paid Vacation & Holidays
• Employer Funded Retirement Profit Sharing Plan
• Special Employee pricing on vehicle purchases
• Lexus Certification Program with optional Master Lease.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers