Automotive Service Consultant/Advisor

Henna ChevroletAustin, TX
5d

About The Position

Henna Chevrolet is a Family owned dealer since 1936. We are looking for experienced Service Advisor/ Consultant to join our growing team! We have an abundance of work and no signs of slowing down! Bilingual, Spanish/English, preferred.

Requirements

  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service consultant
  • Very energetic personality
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs

Nice To Haves

  • Bilingual, Spanish/English

Responsibilities

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Benefits

  • 401K
  • Health
  • 20K in life insurance provided (more available to purchase0
  • Paid vacation
  • PTO days
  • Sick days
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