Automotive Service Advisor

HertzFort Lauderdale, FL
110d$23

About The Position

This is a remote position with a varying schedule from Monday to Friday between 4:00 AM to 7:00 PM and Saturday to Sunday from 4:00 AM to 5:00 PM. The hourly rate for this opportunity is $23/hr. The role involves ensuring that vendors are performing requested repairs at agreed-upon pricing, reviewing a wide range of vehicle repair requests, and ensuring that repairs are vended to make the most efficient use of vehicle manufacturer warranty programs, including free PMs and warranty work covered by OEM. Additionally, the position requires handling repair disputes with national account vendors, validating parts pricing and labor times, and guaranteeing that vehicle repairs adhere to company policies while addressing safety concerns. The candidate will also be responsible for efficiently driving down vendor cycle time to minimize out-of-service days, handling phone calls related to vehicles experiencing extensive downtime, adhering to goal-setting metrics for all job functions, and reviewing vehicle repairs. The role involves working behind a desk and requires availability for a flexible schedule to support business needs that may require working weekends based on seniority shift bid.

Requirements

  • Highschool Diploma or GED
  • 3 years of previous vehicle maintenance experience
  • Minimum of 4 ASE certifications related to job scope
  • Ability to work remote
  • Fleet experience preferred
  • Automotive vehicle repair background
  • Ability to multitask
  • Negotiation skills
  • Computer literate
  • Customer service skills
  • Experience with labor guides
  • Ability to work REMOTE – Required to be near Fort Lauderdale office

Nice To Haves

  • Fleet experience preferred

Responsibilities

  • Ensure vendors are performing requested repairs at agreed upon pricing
  • Review a wide range of vehicle repair requests
  • Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs
  • Handle repair disputes with national account vendors
  • Validate parts pricing and labor times
  • Guarantee vehicle repairs adhere to company policies and address safety concerns
  • Efficiently drive down vendor cycle time to minimize out of service days
  • Handle phone calls related to vehicles experiencing extensive down time
  • Adhere to goal setting metrics for all job functions
  • Review vehicle repairs
  • Handle phone calls, emails, and chats
  • Work behind a desk
  • Be available for a flexible schedule to support business needs that may require working weekends

Benefits

  • Remote Work
  • Up to 40% off the base rate of any standard Hertz rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service