Automotive Service Advisor - Phil's Auto

GreatWater 360 Auto CareCarlisle, OH
13d$19 - $24Onsite

About The Position

At GreatWater 360 Auto Care , we believe in better—better service, better teamwork, and better careers. Phil’s Auto is growing and we’re looking for an energetic Service Advisor who loves helping customers, supporting technicians, and keeping a shop running smoothly.

Requirements

  • 1–3 years of service writing or customer-facing automotive experience
  • Strong communication, multitasking & follow-through skills
  • Ability to manage workflow and support shop operations
  • Customer service mindset with problem-solving abilities
  • Comfort using Microsoft tools & shop management software

Responsibilities

  • Deliver a warm, professional customer experience
  • Write service estimates & manage repair orders
  • Support workflow management and daily shop operations
  • Communicate clearly with customers & technicians
  • Source parts, manage inventory & ensure accurate invoicing
  • Drive sales execution with a people-first approach
  • Maintain organization, follow-up, and accountability

Benefits

  • Medical (BCN / BCBS options)
  • Dental & Vision – Guardian
  • 401(k) with company match (eligible after 90 days)
  • PTO – front-loaded annually
  • HSA match up to $15/bi-weekly
  • Company-paid Life & AD&D ($25,000 coverage)
  • Employee Assistance Program
  • Voluntary benefits: STD, LTD, Life, Accident & Critical Illness
  • Learn to Earn Program Training, Tuition & ASE Reimbursement
  • Paid Parental Leave
  • Teammate Discounts: 50% off labor + parts at cost + 5%
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