Automotive Service Advisor

Walt Massey Chevy GMC Columbia • Columbia, MS

1d

About The Position

Join the Best — Build Your Career with Walt Massey! Ready to take the wheel on a rewarding career in the automotive industry? At Walt Massey , we don’t just sell cars — we build lasting relationships and deliver exceptional experiences every single day. If you’re driven, customer-focused, and ready to grow, this is your chance to join a winning team that feels like family. We’re proud to set every team member up for success with specialized training, hands-on learning, and continuous development opportunities — because your growth drives our success.

Requirements

• Outgoing, professional, and customer-first personality
• Proven leadership and organizational skills
• Excellent time management and communication abilities
• Strong track record of sales and service success
• Team-oriented, self-motivated, and proactive
• Clean driving record and valid driver’s license
• Professional appearance and commitment to excellence

Responsibilities

• Lead the flow of the service drive and ensure customers are greeted promptly and professionally
• Take full ownership of the customer experience, leaving every guest with a lasting positive impression
• Act as a concierge for customer inquiries — in person or over the phone — ensuring no question goes unanswered
• Efficiently distribute work among technicians to maintain workflow and meet service goals
• Provide accurate information about vehicle issues, warranties, and repair options
• Maintain our Customer Success Index (CSI) at or above company standards

Benefits

• Competitive pay and opportunities for advancement
• Health, dental, and vision insurance
• 401(k) plans with company contribution
• Paid holidays and vacation time
• Paid, professional training
• A supportive, energetic, and team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed