Automotive Service Advisor

River Oaks Hyundai • Calumet City, IL

9h • Onsite

About The Position

The Ed Napleton Automotive Group is looking for a Service Advisor at Napleton River Oaks Hyundai. This role is critical, acting as a liaison between customers and technicians by presenting vehicle repair recommendations. The Service Advisor will play an active role in the Service Lane, providing excellent service and suggestions to keep customer vehicles in top shape. The Ed Napleton Automotive Group is one of the country’s largest and most successful automotive dealership groups, affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states, employing more than 3,500 people nationwide, offering incredible growth opportunities.

Requirements

• Exceptional Customer Service Skills
• Tech Savvy- able to learn and utilize technology
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

Nice To Haves

• Previous Automotive Service Advisor Experience is a plus but not required

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology

Benefits

• Potential pay range of $60,000-$100,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees