Automotive Service Advisor

Tuffy Tire & Auto 10014 • Grand Rapids, MI

32d • $700

About The Position

We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors . If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Requirements

• Maintain a positive, energetic attitude throughout the day
• Basic knowledge of menu-based computer software
• Strong organizational skills
• Demonstrates the desire to improve and advance personally and professionally
• Valid driver’s license with an acceptable driving record
• Flexible schedule and able to work weekdays, weekends, evenings

Nice To Haves

• Two years of experience in an auto repair facility is a plus

Responsibilities

• Make Customer Satisfaction number one
• Identify primary concerns and determine customer needs through open-ended questions
• Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
• Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment

Benefits

• Paid Holidays and Paid Time Off
• Careers Advancement Opportunities - we are always looking to promote from within!
• Reimbursement for any successfully completed ASE certifications
• Flexible Scheduling with a rotating day off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed