Automotive Service Advisor

Bettenhausen AutomotiveLockport, IL
Onsite

About The Position

Bettenhausen Chrysler Dodge Jeep & Ram in Lockport, IL is looking for an experienced Service Advisor to join our growing team! Bettenhausen is a family owned company that offers a great work atmosphere, career growth, and has partnered with Strayer University to provide a free college education - Let us help you achieve your goals!

Requirements

  • 3+ years of dealership Service Advisor experience strongly preferred.
  • Reynolds & Reynolds experience preferred.
  • Exemplary customer service skills and sales skills are a must.
  • Able to work in a high volume environment and multi-task.
  • Valid driver's license.
  • Time management skills needed.
  • Must be organized.

Responsibilities

  • Consult and interpret customer needs for the technicians
  • Utilize exemplary customer service and sales skills to drive sales
  • Serve as the primary point of contact for all automotive service and repair matters
  • Understand customers' problems and arrange for appropriate service
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and technicians
  • Continuously keep the customer updated on repair needs and completion times

Benefits

  • Weekly pay + commission
  • Health, dental, vision insurance
  • Short term disability
  • Life insurance
  • 401(K)
  • Employee Assistance Program
  • College while you work? You could have 100% of the tuition and fees for your Associate's, Bachelor's or Master's degree covered by Bettenhausen.
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