Automotive Service Advisor
Ole Ben Franklin Motors•Oak Ridge, TN
53d
About The Position
Here we grow again! Ole Ben Franklin Mitsubishi is looking to add an experienced Service Writer to our team. We are looking for someone who is results driven, hard working, and customer focused with a desire to learn and grow.
Nice To Haves
- Knowledge of Dealertrack and XTime extremely helpful, but not required.
Responsibilities
- Work with customer and technician to identify required maintenance and repairs.
- Advise customers on necessary/suggested services.
- Offer additional services and repairs/advice to customers.
- Estimates and quotes cost of replacement parts and labor to restore vehicle to condition specified by customer.
- Enters itemized estimate on service order and explains estimate to customer.
- Schedule appointments with customer.
- Keep clients updated on status of repairs and parts availability.
- Manage workflow within the shop.
- Submit repair estimates to extended warranty and insurance companies.
Benefits
- Full benefits package available with competitive pay plan.
- Immediate openings available.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
