Automotive Service Advisor

Lawrence Hall Chevrolet Buick GMC•Abilene, TX

10d

About The Position

Lawrence Hall Abilene is currently seeking a highly motivated Experienced Service Advisor with experience in customer service. Lawrence Hall is a high traffic dealership and maintains a consistent customer base. Lawrence Hall proudly serves the Abilene, Texas community and its surrounding areas. Our team offers training programs and opportunities for advancement. If you'd like to join us, please apply! What We Offer Medical, vision, and dental insurance 401K Plan Vacation time and sick leave Family-owned and operated

Requirements

Organized and friendly personality
Time management skills
Maintain communication with your customers
Professional, well-groomed personal appearance
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Must have a valid driver's license and clean driving record
Ability to pass a drug test

Responsibilities

Oversee service orders and ensure that customers receive prompt and courteous service.
Provide customer support, whether by phone or in person, to assure the customer does not get mishandled.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Success Index at or above company standards.
Reinforce company policies and adheres to company standards.
Maintain good working relationship with other employees.