Automotive Service Advisor - Hall Mazda

MileOne Autogroup•Virginia Beach, VA

1d•Onsite

About The Position

Hall Mazda in Virginia Beach has an opening on their busy Service Team for an experienced Service Advisor. The role involves greeting customers and consulting with them on their vehicle service needs. MileOne Autogroup, which operates Hall Mazda, is a large automotive sales and service network representing 73 franchises with 25 automotive brands and 56 service centers across multiple states including Maryland, Pennsylvania, Virginia, North Carolina, Delaware, and Missouri. The company emphasizes employee well-being, offering opportunities for career growth, outstanding benefits, competitive salaries, and a supportive culture designed to allow employees to be their best. They are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.

Requirements

Prior experience in automotive service writing required
Valid driving record with 2 or fewer moving violations in the last 3 years
Working knowledge of basic car functions, characteristics, and operations
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
Basic MS Office knowledge
Computer software, internet proficiency, and general mathematic skills

Nice To Haves

Dealership and CDK experience preferred

Responsibilities

Provide customer service to include vehicle service care and manufacturer’s warranty specifications
Schedule and manage service appointments and service estimates
Address and resolve customer complaints