Automotive Service Advisor
Bill Alexander Toyota•Yuma, AZ
13h
About The Position
The Automotive Service Advisor at Bill Alexander Toyota in Yuma, Arizona plays a crucial role in ensuring customer satisfaction and maintaining efficient operations in the service department. The advisor acts as the main point of contact for customers, providing them with assistance and guidance throughout their vehicle servicing experience.
Requirements
- Prior experience in a customer service or automotive service role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work effectively under pressure and meet deadlines
- Proficient computer skills and familiarity with automotive software and systems
Responsibilities
- Interact with customers to understand their automotive service needs and concerns
- Schedule service appointments and communicate service timelines to customers
- Provide detailed explanations of recommended services and associated costs
- Ensure accurate documentation of customer information, service history, and vehicle condition
- Coordinate with service technicians to prioritize and manage service orders
- Follow up with customers to ensure their satisfaction and resolve any issues or concerns
- Maintain a strong knowledge of automotive products, services, and industry trends
Benefits
- Competitive compensation package
- Opportunity for professional growth and advancement
- Comprehensive training and development programs
- Company-sponsored health and wellness programs
- Employee discounts on vehicle purchases and services
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
