Automotive Service Advisor - Ira Toyota of Hyannis

Group 1 Automotive • Hyannis, MA

10d

About The Position

Ira Toyota of Hyannis , a proud member of Group 1 Automotive —a Fortune 250 company and industry leader in automotive retail—is growing fast and looking for talented professionals to join our team. We are currently seeking a Customer-Focused Automotive Service Advisor to help us deliver a world-class service experience. If you're passionate about cars and enjoy helping people, we want to hear from you!

Requirements

• Automotive Service Advisor experience preferred
• Friendly, positive attitude with strong interpersonal skills
• Ability to communicate clearly and effectively
• Basic computer and technology skills
• A strong desire to deliver an exceptional client experience
• Ability to meet performance goals
• High school diploma or equivalent
• Valid driver's license
• All applicants must pass pre-employment testing including background checks, MVR, and drug screening.

Responsibilities

• Greet and assist customers in a professional, courteous manner
• Clearly explain service needs and recommended maintenance
• Coordinate repair and maintenance work with technicians
• Keep customers informed on service progress and any changes
• Ensure a high level of customer satisfaction and retention

Benefits

• Flexible 4-Day Work Week Option
• Competitive Salary-Based Pay Plan + Performance Bonuses
• Health, Dental & Vision Insurance
• Life & Disability Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Vehicle Purchase Program
• Employee Stock Purchase Plan
• Pinnacle Awards Program
• A structured, self-paced Career Path with Advancement Opportunities
• Industry-Leading Training and Education Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees