Automotive Service Advisor

Mark Toyota of Plover • Plover, WI

9d • $40,000 - $60,000

About The Position

Mark Toyota of Plover is looking for a motivated and customer-focused Service Advisor to join our team. In this role, you’ll be the bridge between our customers and the service department—delivering exceptional customer service, coordinating maintenance and repairs, and ensuring every client leaves with confidence in their vehicle and satisfaction with their experience.

Requirements

• Prior experience as a Service Advisor/Writer preferred
• Strong customer service and communication skills (phone & in-person)
• Ability to clearly explain technical information in non-technical terms
• Strong organizational and follow-up skills
• Ability to adapt to evolving business needs
• High school diploma or equivalent required
• Valid driver’s license with a clean driving record
• Willingness to complete a pre-employment background check and drug screening

Responsibilities

• Greet and assist customers with their vehicle service needs
• Accurately document repair requests and provide service estimates
• Recommend maintenance and repair options in clear, easy-to-understand terms
• Schedule service appointments and coordinate with technicians
• Keep customers informed on service progress and follow up to ensure satisfaction
• Maintain strong customer relationships to build trust and loyalty

Benefits

• Competitive annual pay: $40,000 – $60,000
• Medical, Dental & Vision Insurance (Aflac)
• 401(k) with company match
• Paid training
• Paid holidays and vacation
• Employee discounts on products and services
• Company outings and team-building events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED