Automotive Service Advisor - CARS of America
About The Position
Automotive Service Advisor – CARS of America 1727 Chestnut Ave, Glenview, IL 60025 Hours: M-F: 7:00AM-5:00PM CST CARS of America, part of the GreatWater 360 Auto Care family, is growing — and we’re looking for a customer-focused Automotive Service Advisor who’s ready to build a long-term career in an exceptional shop environment. If you thrive on helping customers, keeping workflow organized, and supporting a high-performing team, we want to meet you. What You’ll Do Deliver a welcoming, professional customer experience Write service recommendations & manage repair orders Communicate clearly between customers and technicians Source parts, manage inventory & maintain workflow Follow up with customers and support sales execution Use workflow software, invoicing tools & Microsoft applications Skills That Make You Successful: Customer service Communication Problem solving Accountability Parts sourcing Service writing Inventory control Sales execution Workflow management Automotive repair knowledge Why You’ll Love Working With Us GreatWater 360 Auto Care is committed to developing our people, delivering high-quality service, and creating a workplace where teammates can build real careers. Competitive Pay & Growth Hourly + Monthly Bonus Program (based on store volume) 1–3 years of Service Advisor experience preferred Full Benefits on Day One Medical, Dental & Vision (multiple plan options) 401(k) with company match (eligible at 90 days) PTO front-loaded annually Bi-weekly direct deposit pay schedule Company-paid Life & AD&D Employee Assistance Program (EAP) Voluntary benefits including Disability, Accident & Critical Illness Paid Parental Leave Training, Tools & Perks Learn to Earn Program – self-paced growth & skill development Continuing education, tuition assistance & ASE reimbursement Teammate discounts: 50% off service labor + cost of parts + 5% Supportive, growth-oriented culture across all GreatWater shops Ready to join the CARS of America Team? If you're looking for a place where your customer service skills, automotive knowledge, and career ambition can thrive, apply today! We look forward to meeting you. Salary Description $18 - $25 hourly
Requirements
- Customer service
- Communication
- Problem solving
- Accountability
- Parts sourcing
- Service writing
- Inventory control
- Sales execution
- Workflow management
- Automotive repair knowledge
Nice To Haves
- 1–3 years of Service Advisor experience preferred
Responsibilities
- Deliver a welcoming, professional customer experience
- Write service recommendations & manage repair orders
- Communicate clearly between customers and technicians
- Source parts, manage inventory & maintain workflow
- Follow up with customers and support sales execution
- Use workflow software, invoicing tools & Microsoft applications
Benefits
- Competitive Pay & Growth
- Hourly + Monthly Bonus Program (based on store volume)
- Full Benefits on Day One
- Medical, Dental & Vision (multiple plan options)
- 401(k) with company match (eligible at 90 days)
- PTO front-loaded annually
- Bi-weekly direct deposit pay schedule
- Company-paid Life & AD&D
- Employee Assistance Program (EAP)
- Voluntary benefits including Disability, Accident & Critical Illness
- Paid Parental Leave
- Training, Tools & Perks
- Learn to Earn Program – self-paced growth & skill development
- Continuing education, tuition assistance & ASE reimbursement
- Teammate discounts: 50% off service labor + cost of parts + 5%
- Supportive, growth-oriented culture across all GreatWater shops
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
