AUTOMOTIVE SERVICE ADVISOR

Hanania Automotive GroupJacksonville, FL
3d

About The Position

Hanania Acura is looking for an experienced Automotive Service Advisor – $6,000 Sign-On Bonus Do you thrive in a fast-paced environment where every day is different? Are you passionate about creating great customer experiences and helping people keep their vehicles running smoothly? If so, we want you on our team! At Hanania Automotive Group, we’re looking for a Service Advisor who can bring energy, organization, and a customer-first attitude to our busy service drive. We’re offering a $6,000 sign-on bonus to get you started—and that’s just the beginning. Why You’ll Love Working With Us: $6,000 Sign-On Bonus Competitive pay plan with performance-based bonuses Full benefits package including medical, dental, vision, voluntary options, and retirement plans Ongoing training and development to grow your career Employee discounts on vehicles, parts, and service Supportive, fast-paced environment with a team that has your back Modern facilities with state-of-the-art tools and technology

Requirements

  • Customer Service Expertise: Proven ability to provide exceptional customer service and maintain high satisfaction levels.
  • Goal-Oriented: Ability to set and achieve sales and performance goals.
  • Adaptability: Thrive in a fast-paced environment with multiple priorities.
  • Communication Skills: Strong interpersonal skills and effective communication abilities.
  • Organizational Skills: Excellent organization and follow-up skills, with experience in working with technology.
  • A valid driver's license.
  • Must pass background check and hair follicle drug screen.

Responsibilities

  • Greet and guide customers through the service process with professionalism and care
  • Schedule appointments and manage daily service traffic efficiently
  • Perform vehicle walk-arounds and gather information to identify service needs
  • Provide clear estimates and timelines, keeping customers updated throughout
  • Communicate closely with technicians and parts team to keep work on track
  • Help customers understand maintenance needs and warranty coverage
  • Achieve sales and service goals while building trust and long-term relationships
  • Handle payments and process transactions accurately and smoothly

Benefits

  • $6,000 Sign-On Bonus
  • Competitive pay plan with performance-based bonuses
  • Full benefits package including medical, dental, vision, voluntary options, and retirement plans
  • Ongoing training and development to grow your career
  • Employee discounts on vehicles, parts, and service
  • Supportive, fast-paced environment with a team that has your back
  • Modern facilities with state-of-the-art tools and technology
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