Automotive Service Advisor - Newark Nissan
About The Position
Automotive Service Advisor / Service Writer Full-Time | Hertrich Family of Automobile Dealerships Be the Connection Between Customers and Service Excellence The Hertrich Family of Automobile Dealerships is hiring a motivated, customer-focused Automotive Service Advisor / Service Writer to join our high-performing service team. If you enjoy helping customers, staying busy, and working in a fast-paced, team-driven environment, this is a great opportunity to grow your career. Why Choose Hertrich? Family-owned and operated dealership group 24 dealerships | 18 automotive brands | 15 collision centers Strong community involvement, supporting 90+ local organizations Long-term stability with room to grow What We Offer: Extremely competitive salary Clear pathways into success and career advancement Medical, Dental, Vision, Life & Disability insurance Paid vacation, holidays, and personal days 401(k) with employer match Employee vehicle purchase discounts Join a Company That Puts People First At Hertrich, we believe great service starts with great people. If you're ready to grow with a respected, community-focused dealership group, we want to hear from you. Apply today and take the next step in your automotive career! Hertrich Family of Automobile Dealerships is an Equal Opportunity/ Drug-free Employer committed to an inclusive workplace where all employees can thrive.
Requirements
- Customer-focused, energetic, and team-oriented attitude
- Prior customer service and/or sales experience required (automotive experience is a plus)
- Strong communication skills (English required; Spanish bilingual preferred)
- Comfortable using computers and learning dealership software
- High School Diploma or GED required
- Flexible schedule, including evenings and Saturdays
- Valid driver's license with a clean driving record
Nice To Haves
- automotive experience
- Spanish bilingual
Responsibilities
- Greet service customers promptly and professionally
- Answer service calls and schedule appointments
- Communicate repair needs, estimates, and timelines clearly
- Coordinate repair orders with Technicians
- Keep customers informed throughout the service process
- Recommend additional maintenance or services when appropriate
- Maintain accurate service records
- Deliver an exceptional customer experience-every visit
Benefits
- Extremely competitive salary
- Clear pathways into success and career advancement
- Medical, Dental, Vision, Life & Disability insurance
- Paid vacation, holidays, and personal days
- 401(k) with employer match
- Employee vehicle purchase discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
