Automotive Service Advisor - Dykstra's Auto

GreatWater 360 Auto Care • Hudsonville, MI

2d • Onsite

About The Position

Automotive Service Advisor – Dykstra's Auto - Hudsonville 5180 37th Ave, Hudsonville, MI 49426 Hours: M-F: 7:30AM-5:30PM EST Dykstra's Auto, part of the GreatWater 360 Auto Care family, is growing — and we’re looking for a customer-focused Automotive Service Advisor who’s ready to build a long-term career in an exceptional shop environment. If you thrive on helping customers, keeping workflow organized, and supporting a high-performing team, we want to meet you. What You’ll Do Deliver a welcoming, professional customer experience Write service recommendations & manage repair orders Communicate clearly between customers and technicians Source parts, manage inventory & maintain workflow Follow up with customers and support sales execution Use workflow software, invoicing tools & Microsoft applications Why You’ll Love Working With Us GreatWater 360 Auto Care is committed to developing our people, delivering high-quality service, and creating a workplace where teammates can build real careers. Ready to Join the Dykstra's Auto Team? If you're looking for a place where your customer service skills, automotive knowledge, and career ambition can thrive, apply today! We look forward to meeting you.

Requirements

• Customer service
• Communication
• Problem solving
• Accountability
• Parts sourcing
• Service writing
• Inventory control
• Sales execution
• Workflow management
• Automotive repair knowledge
• 1–3 years of Service Advisor experience preferred

Responsibilities

• Deliver a welcoming, professional customer experience
• Write service recommendations & manage repair orders
• Communicate clearly between customers and technicians
• Source parts, manage inventory & maintain workflow
• Follow up with customers and support sales execution
• Use workflow software, invoicing tools & Microsoft applications

Benefits

• Competitive Pay & Growth
• Hourly + Monthly Bonus Program (based on store volume)
• Full Benefits on Day One
• Medical, Dental & Vision (multiple plan options)
• 401(k) with company match (eligible at 90 days)
• PTO front-loaded annually
• Bi-weekly direct deposit pay schedule
• Company-paid Life & AD&D
• Employee Assistance Program (EAP)
• Voluntary benefits including Disability, Accident & Critical Illness
• Paid Parental Leave
• Training, Tools & Perks
• Learn to Earn Program – self-paced growth & skill development
• Continuing education, tuition assistance & ASE reimbursement
• Teammate discounts: 50% off service labor + cost of parts + 5%
• Supportive, growth-oriented culture across all GreatWater shops

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed