Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Chicopee, MA

14d•$80,000

About The Position

Atlantic Coast Enterprises (ACE) is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. This customer service position comes with a competitive base pay plus commission. You can earn up to $80,000 a year. We also offer solid benefits including paid vacation after 1 year of employment, comprehensive health care coverage, dental and vision insurance, basic life insurance, short-term and long-term disability, a savings and retirement 401(k) program, bereavement leave, performance and longevity bonus platforms, and employee oil changes and discounts. Atlantic Coast Enterprises (ACE) is a full-service lubrication, fluid, and automotive maintenance center. We offer our customers these services in the cleanest and most professional surroundings possible. Each day we strive to achieve our mission of creating customers for life through fast, friendly, clean, and professional service. We are dedicated to expanding and constantly moving on to new and different challenges. As an Automotive Service Advisor, you arrive each day determined to take excellent care of our customers while achieving sales goals. You guide them through their elected services, acting as the main point of contact between them and our auto technicians. Following a service review conducted on their vehicle, you advise customers on tires, breaks, and other recommended services in a way that is easy to understand. You help them to make decisions by expertly explaining benefits, costs, and product features. Your ability to make connections and build trust is essential to gaining repeat business. You love spending your day with people and cars. Plus, it is rewarding to see your hard work pay off in your paycheck!