Automotive Service Advisor

Land Rover Scarborough•Scarborough, ME

15d

About The Position

At Goodwin Motor Group, we’ve built our reputation over the last 90+ years by putting people first., our customers and our employees. With iconic brands like Land Rover, Volvo, Chevrolet, and Mazda, we deliver an automotive experience that blends tradition, innovation, and trust. Now, we’re looking for a Service Advisor to join our Land Rover dealership in Scarborough. This is more than a job; it’s a chance to grow your career in a supportive, professional environment where loyal customers, dedicated co-workers, and premium brands create a workplace you can be proud of.

Requirements

A customer-first mindset with a positive, team-oriented attitude
Strong communication skills and the ability to multitask in a fast-paced environment
Knowledge of automobiles is helpful, but we’ll train the right person

Nice To Haves

Familiarity with Reynolds & Reynolds software is a plus
Service advisor training, customer satisfaction, or quality control experience is a plus

Responsibilities

Welcome customers with professionalism and a friendly approach
Guide customers through service needs, explaining options clearly and confidently
Collect and confirm vehicle information during check-in
Schedule appointments and make follow-up calls to ensure customer satisfaction
Collaborate with technicians and the service team for a seamless customer experience

Benefits

Comprehensive Health, Dental, and Vision Insurance
Fully Paid Life Insurance and Short-Term Disability
Additional Coverage Options: Pet Insurance, Accident, and Critical Illness plans
Retirement Security: 401(k) with 3% company contribution
Generous Time Off: Up to 4 weeks of PTO plus paid holidays
Employee Benefits: Exclusive purchasing programs and year-end bonus
Career Growth: Ongoing professional training and advancement opportunities

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