Automotive Service Advisor - Hyundai

Bob Bell Ford Hyundai•Glen Burnie, MD

3d•$50,000 - $95,000

About The Position

Bob Bell Hyundai is looking for a Service Advisor for it's busy Service Department Experienced preferred. Salary Range is $50,000-$95,000 (possibly negotiable based on experience and work performance).

Requirements

Proven record of achieving exceptional Customer Satisfaction
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity

Nice To Haves

ADP/CDK computer experience a plus

Responsibilities

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers