Automotive Service Advisor | No Weekends

Main Street Auto•Fayetteville, GA

About The Position

Your next big move starts here—don’t wait, apply today and drive your success forward! Automotive Service Advisor – No Weekends! Are you a customer-focused professional with a passion for the automotive industry? Join Main Street Auto , where we’re building the nation’s most trusted network of local repair shops—without sacrificing the hometown feel. We’re looking for a Service Advisor who thrives in a fast-paced environment, values integrity, and knows how to deliver an exceptional customer experience from start to finish.

Requirements

3–5 years of experience as a Service Advisor (preferred)
Strong communication and organizational skills
Solid understanding of automotive systems and repairs
Proficiency with service software and computer systems
A customer-first mindset and a team-oriented attitude
High school diploma or equivalent (automotive certifications a plus)

Responsibilities

Greet customers with a warm, professional attitude
Listen to their concerns and clearly communicate service needs
Build trust and long-term relationships through honest, transparent communication
Schedule and manage service appointments efficiently
Translate customer concerns into actionable repair orders
Recommend services based on manufacturer guidelines and vehicle history
Prepare accurate estimates for parts and labor
Clearly explain costs and get customer approval before work begins
Create and manage repair orders
Coordinate with technicians to ensure timely service
Keep customers informed throughout the process
Follow up after service to ensure satisfaction
Address concerns with professionalism and care
Go the extra mile to exceed expectations