Automotive Store Manager

Midas of Greater Minneapolis / St. Paul•Saint Cloud, MN

138d•$80,000 - $100,000•Onsite

About The Position

We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. The ideal candidate will serve as the primary point of contact for customers, providing exceptional service and ensuring that their automotive needs are met efficiently. This role requires strong communication skills, mechanical knowledge, and a passion for the automotive industry. The Automotive Service Advisor will play a crucial role in facilitating service appointments, advising customers on necessary repairs, and coordinating with service technicians to ensure high-quality service delivery.

Requirements

Familiarity with automotive sales processes and tire service operations.
Excellent communication skills for effective customer interaction.
Proficiency in service writing to document customer requests accurately.
Experience as a service technician or mechanic is a plus.
Ability to suspend and transmit information clearly between customers and technicians.
Strong organizational skills to manage multiple tasks efficiently.

Nice To Haves

Experience as a service technician or mechanic is a plus.

Responsibilities

Greet customers and assess their automotive service needs.
Schedule service appointments and manage the workflow of the service department.
Communicate effectively with customers regarding vehicle issues and repair options.
Prepare detailed service estimates and invoices for customers.
Collaborate with service technicians to ensure accurate diagnosis and timely repairs.
Maintain customer records and follow up on outstanding services or recalls.
Provide information on automotive sales, including parts and accessories.
Stay updated on industry trends, new technologies, and best practices in auto service management.