Automotive Service Advisor
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About The Position
Join Our Dynamic Team at East Coast Euro Werks - Elevate Your Career! Are you eager to excel in a customer-focused role and join a team where your skills are valued and nurtured? East Coast Euro Werks, a leader in high-end European automotive service in Wilmington, is looking for a Service Advisor who shares our dedication to excellence. Your role as a Service Advisor is crucial in maintaining and enhancing our reputation for outstanding customer service. You'll be the first point of contact, understanding customer needs and ensuring their satisfaction. You will also coordinate efficient service by working with our team of expert technicians, keeping customers informed and offering additional services that match their needs. Handling customer complaints skillfully is essential, ensuring a satisfactory resolution for all. We understand the importance of a supportive work atmosphere. Our team is like a family, and we ensure everyone feels valued and respected. Your well-being is our priority, and we offer comprehensive benefits including health benefits, paid vacation, holidays, and continuous training to advance your skills. We respect your personal time with a Monday through Friday work schedule, ensuring your weekends are free to spend with family and friends. Competitive pay with performance-based incentives is also part of the package, rewarding hard work and dedication.
