Automotive Service Advisor/Writer

Midas FREMONT 1783•Fremont, CA

13d•$20 - $25

About The Position

At Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and years of automotive repair experience. We are looking for an automotive service Writer to manage and direct all service department activities of a retail store that sells tires and related automotive parts and mechanical services. Midas is committed to training our associates and promoting from within the organization. As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. www.midas.com

Requirements

A minimum of 3 years of store or service Writer experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Ability to work a flexible retail schedule, including weekends, evenings, and holidays
Valid driver’s license

Responsibilities

Deliver exceptional customer service while listening and consulting with customers
Following up with customers, services requested, estimated completion times, etc.
Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers, as well as promote shop service specials
Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
Overall cleanliness and organization of the facility
Other duties as assigned