Automotive Service Advisor / Writer | Weekends Off | North Katy
About The Position
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Requirements
- 10 years of experience as a service advisor/sales position in the automotive industry
- Proven track record of sales performance
- Focus on Excellence in customer service
- Current driver’s licenses
- Driving record acceptable to our current insurance carrier
- Proficiency in Windows based computer software and automotive store applications
- Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
- Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Keeping a brisk work pace in a high-volume environment
Nice To Haves
- Associates degree preferred
- Bilingual English/Spanish preferred
- Tekmetric point of sale system experience preferred
Responsibilities
- Greet every guest that enters our facility with hospitality and respect
- Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand
- Manage the store’s workflow in an effective and efficient manner
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build long-term relationships between the store, yourself and the guest
- Directs, coordinates, and participates in performing customer service activities
- Shuttle guests as needed
- Ensure that all repairs are performed to proper specifications.
- Work together as a team and assist other employees as needed.
- Other duties as assigned.
Benefits
- $100K+ Potential Total Compensation for Highly Qualified Candidates
- Great Bonus plan
- Closed Every Weekend To Spend Time With Family & Friends
- Paid Vacation & Paid Holidays
- Healthcare Benefits Available
- Matching Retirement Plans
- Fast Paced but with a Healthy Work Environment
- On-Going Training & Career Advancement
- Chaplain Care Support Available
- Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
- Continuous Training Available Through The CBA Flywheel Learning System
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
