Automotive Service Advisor / Writer | From $90k+ & Weekends Off | Happy Valley

Christian Brothers Automotive•Phoenix, AZ

11d•$90,000•Onsite

About The Position

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Requirements

Current driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications
Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment

Responsibilities

Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and our customer
Directs, coordinates, and participates in performing customer service activities
Shuttle guest as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed
Other duties as assigned

Benefits

Compensation from $90k+ for Highly Qualified Candidates
Weekends Off — Every Weekend. That’s 52 guaranteed family days a year!
Generous Paid Time Off: 3 Week Paid Vacation, 8 Paid Holidays Annually
Retirement Plan with Employer Contributions — invest in your future while you work.
Family-Friendly, Local Shop - Employees are highly valued, treated with respect and appreciated!
Break Room Fully Stocked with snacks, drinks, and refreshments to keep you fueled.
Free Lunch Fridays — over 70 free meals a year because good work deserves good food.
Annual Christmas Bonus
Career Advancement Opportunities
Top-Tier Benefits Package: Health, Vision, Dental, Disability, and Pet Insurance with $400/month employer healthcare contribution
Industry-Leading Software: We run on Tek-Metric — the best ticket-building software in the business, making your job smoother and faster.
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System