Automotive Service Advisor / Writer | Weekends Off | Crestwood

Christian Brothers Automotive•Crestwood, KY

6h•$100,000•Onsite

About The Position

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicles. You are the person that our customers see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our guests through the entire repair process, keeping them informed of the status of their vehicle, and ensuring their satisfaction before they leave our facility.

Requirements

Current driver’s license
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications
3+ years of Experience in a Customer Service role or Automotive Service Write/Advisor/Sales role required.

Nice To Haves

5+ years as an Automotive Service Advisor/Writer preferred.
Successful sales track record.

Responsibilities

Greet every guest who enters our facility with hospitality and respect
Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively present our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself, and the guest
Directs, coordinates, and participates in performing guest service activities
Shuttle guests as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.

Benefits

Up To $100K Annually (based on an Up To $30/hourly rate Plus Bonus Opportunities)
Performance Based Commission
Paid Vacation & Paid Holidays
Closed Every Weekend To Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Healthcare Benefits Available
Matching Retirement Plans
Locally Owned & Operated
Employee Appreciation Events
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System