Automotive Service Advisor / Writer | Weekends Off | Cedar Hill
About The Position
Christian Brothers Automotive Our Cedar Hill location enjoys a great customer base, weekends off, and the best culture in the Automotive industry! Job Title: Automotive Service Advisor / Writer Location: 130 N Hwy 67, Cedar Hill, TX 75104, USA Job Overview: Are you goal oriented? Do you enjoy a fast-paced, challenging work environment? Would you like every weekend off to spend more time with your family and friends? Do you like helping people? If your answer is yes, then maybe a career with Christian Brothers Automotive is right for you! Apply Now and take pride in where you work! Position Summary: As an Automotive Service Advisor with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle. Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Requirements
- Current driver’s licenses.
- Driving record acceptable to our current insurance carrier.
- Proficiency in Windows based computer software and automotive store applications
- Experience in automotive customer service and service sales
Nice To Haves
- ASE certification in service management or equivalent experience
- Experience with Tekmetric software application desired, but will train
- Supervisory or management experience
- High school diploma or GED
- Associates degree or undergraduate degree
Responsibilities
- Greet every customer that enters our facility with hospitality and respect.
- Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand.
- Manage the store’s workflow in an effective and efficient manner.
- Consistently and effectively sell our services without jeopardizing honesty and integrity.
- Maintain a positive attitude and team atmosphere at all times.
- Communicate on the phone in a clear, professional manner
- Build long-term relationships between the store, yourself and the customer.
- Directs, coordinates, and participates in performing customer service activities
- Shuttle customers as needed.
- Assist other employees as needed.
- Service Advisors will always need to conduct themselves professionally.
- They need to represent Christian Brothers Automotive brand standards by delivering the highest quality customer experience.
- All applicants should highly value honesty and integrity.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
