Automotive Service Advisor / Writer | Weekends Off | Waxahachie

Christian Brothers Automotive • Waxahachie, TX

95d

About The Position

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Requirements

• Current driver’s licenses
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows-based computer software and automotive store applications
• Experience in Automotive Customer Service and or Automotive Service Sales preferred
• Team player: Demonstrated ability to work effectively with others, contributing positively to team dynamics and achieving shared goals
• Adaptability: Flexibility in handling change, shifting priorities, and dealing with diverse personalities and work styles

Responsibilities

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed
• Ensure that all repairs are performed to proper specifications
• Work together as a team and assist other employees as needed
• Other duties as assigned

Benefits

• Full Time Hourly Position + Nice Difference Bonus
• Performance Based Commission
• Paid Vacation & Paid Holidays
• Closed Every Weekend To Spend Time With Family & Friends
• Healthcare Benefits Available
• Matching Retirement Plan
• Locally Owned and Operated
• On-Going Training & Career Advancement
• Continuous Training Available Through The CBA Flywheel Learning System
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Chaplain Care Support Available
• Weekly Lunches Provided
• Employee Appreciation Events
• Employee Discount
• Team Performance Bonuses
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees