About The Position

The Automotive Service Advisor position at Lodi CDJR is designed for experienced individuals in the automotive service industry, particularly those with a background in new car franchise service advising. The role focuses on providing exceptional customer service, achieving sales goals, and ensuring customer satisfaction in a professional environment. The company emphasizes personal growth, integrity, and goal setting among its team members.

Requirements

  • Minimum of 3 years of experience as an Automotive Service Advisor.
  • Excellent phone and customer relations skills.
  • Strong time management skills.
  • Ability to achieve and exceed sales goals.

Nice To Haves

  • Experience with CDJR franchise service advising is a plus.

Responsibilities

  • Provide excellent customer service and support to clients.
  • Manage customer inquiries and service requests effectively.
  • Achieve and exceed sales goals and customer satisfaction standards.
  • Maintain a professional and customer-focused work environment.
  • Utilize excellent phone skills to communicate with customers.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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