About The Position

Springdale Automotive - Prospect is a full-service auto repair shop proudly serving Prospect and surrounding communities. We’re growing and looking for an experienced Automotive Service Advisor / Service Writer who thrives on delivering exceptional customer service and building long-term client relationships rooted in trust and transparency. If you’re a motivated Service Advisor with strong sales ability and a passion for the automotive industry, this is your opportunity to join a supportive, high-performing team that values your growth and respects your expertise.

Requirements

  • High School Diploma or GED required
  • Valid driver’s license with satisfactory MVR
  • At least 1+ year of Automotive Service Advisor / Service Writer experience (or closely related role)
  • 1+ year of sales experience or proven ability to sell and lead
  • Strong communication and customer service skills
  • Team-oriented mindset with respect for technicians and coworkers
  • Commitment to delivering outstanding service and building customer trust

Responsibilities

  • Create a positive, memorable customer experience at every touchpoint
  • Greet customers, document vehicle concerns, and recommend services
  • Build long-term relationships through honesty and transparency
  • Present estimates and confidently close sales
  • Communicate effectively between customers and technicians
  • Maintain strong working relationships with service technicians
  • Help uphold the shop’s reputation for integrity and high-quality work

Benefits

  • Medical (3 plan options, including a 100% employer-paid option )
  • Dental & Vision
  • Short-Term & Long-Term Disability (100% employer-paid)
  • $25,000 Basic Life & AD&D (100% employer-paid)
  • 401(k) with company match at 90 days
  • 1 Week Paid Paternal Leave
  • 80 Hours Front-Loaded PTO annually
  • Potential PTO match based on your current balance
  • Ongoing onsite & offsite training
  • Professional development support
  • Clear path for advancement
  • We invest in your long-term success in the automotive industry
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