Automotive Service Advisor (Service Writer) – Springdale Automotive - Prospect

GreatWater 360 Auto Care • Prospect, KY

9d • Onsite

About The Position

Springdale Automotive - Prospect is a full-service auto repair shop proudly serving Prospect and surrounding communities. We’re growing and looking for an experienced Automotive Service Advisor / Service Writer who thrives on delivering exceptional customer service and building long-term client relationships rooted in trust and transparency. If you’re a motivated Service Advisor with strong sales ability and a passion for the automotive industry, this is your opportunity to join a supportive, high-performing team that values your growth and respects your expertise.

Requirements

• High School Diploma or GED required
• Valid driver’s license with satisfactory MVR
• At least 1+ year of Automotive Service Advisor / Service Writer experience (or closely related role)
• 1+ year of sales experience or proven ability to sell and lead
• Strong communication and customer service skills
• Team-oriented mindset with respect for technicians and coworkers
• Commitment to delivering outstanding service and building customer trust

Responsibilities

• Create a positive, memorable customer experience at every touchpoint
• Greet customers, document vehicle concerns, and recommend services
• Build long-term relationships through honesty and transparency
• Present estimates and confidently close sales
• Communicate effectively between customers and technicians
• Maintain strong working relationships with service technicians
• Help uphold the shop’s reputation for integrity and high-quality work

Benefits

• Medical (3 plan options, including a 100% employer-paid option )
• Dental & Vision
• Short-Term & Long-Term Disability (100% employer-paid)
• $25,000 Basic Life & AD&D (100% employer-paid)
• 401(k) with company match at 90 days
• 1 Week Paid Paternal Leave
• 80 Hours Front-Loaded PTO annually
• Potential PTO match based on your current balance
• Ongoing onsite & offsite training
• Professional development support
• Clear path for advancement
• We invest in your long-term success in the automotive industry

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED