Automotive Service Advisor Service Consultant Customer Service Writer

Stan's Automotive • Lafayette, CO

402d • $70,000 - $150,000 • Onsite

About The Position

The Service Advisor at Stan's Automotive is a key role responsible for guiding customers through their auto repair and maintenance needs. This position emphasizes building relationships with customers and technicians, ensuring effective communication, and providing exceptional service. The role offers a unique pay structure based on shop gross profit, allowing for unlimited earning potential based on performance and teamwork.

Requirements

• ASE Certification
• Experience in service writing
• Strong customer service skills
• ASE Automobile Service Consultant Certification
• Mid-level driver's license

Nice To Haves

• Comfort with technology
• Ability to think on the fly
• Strong interpersonal skills

Responsibilities

• Communicate with customers to explain repair and maintenance needs.
• Collaborate with technicians to understand their recommendations and relay this information to customers.
• Utilize technology and math skills to assist in service writing and customer interactions.
• Foster a positive and supportive work environment by encouraging team members.

Benefits

• Health insurance
• 401(k)
• Paid time off
• Uniform allowance
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Repair and Maintenance
• Education Level: No Education Listed