Automotive Service Advisor (Flexible Works Schedule) - Sterling McCall Toyota

Group 1 Automotive • Houston, TX

415d

About The Position

The Service Advisor at Sterling McCall Toyota plays a crucial role in enhancing customer loyalty and satisfaction by delivering exceptional service experiences. This position is integral to the service business, requiring a passion for customer service and strong interpersonal skills to interact effectively with clients. The role offers a supportive work environment with opportunities for continuous training and advancement.

Requirements

• 2 years of automotive service advisor experience required.
• Strong desire to provide an exceptional customer experience.
• Ability to achieve targeted goals in a fast-paced environment.
• Demonstrated communication and interpersonal skills.
• High school diploma or equivalent.
• Valid in-state driver's license with an acceptable driving record.

Nice To Haves

• Experience as a service advisor is a plus.

Responsibilities

• Provide exceptional customer service to clients.
• Assist customers with their service needs and inquiries.
• Achieve targeted goals related to service sales and customer satisfaction.
• Maintain a safe and acceptable driving record for test drives and customer vehicle handling.
• Communicate effectively with customers regarding service recommendations and updates.

Benefits

• Superior compensation
• Flexible work schedule
• Continuous training and advancement
• Performance and longevity bonuses
• Health, dental, vision, life, and disability insurance
• 401(k) with company match
• Paid time-off
• Employee stock purchase plan
• Employee vehicle purchase program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED
• Number of Employees: 251-500 employees