Automotive Service Advisors / Assistant Service Managers - Salisbury Pocomoke
About The Position
The Hertrich Family of Automobile Dealerships is hiring experienced Automotive Service Advisors and Assistant Service Managers to support multiple high-volume locations across our growing, multi-state network. If you're looking for greater opportunity, stronger support, and a clear path to advance your automotive service career, Hertrich offers the scale and stability to take your career further. Why Hertrich? Family-owned and operated for 60+ years 24 dealerships | 18 automotive brands | 15 collision centers across 4 states Regional industry leader with proven growth and stability Entrepreneurial, performance-driven culture Strong community involvement supporting 90+ local organizations Advancement opportunities across multiple locations Drive your career forward with Hertrich. . If you're ready to expand your opportunities and align with a company that values excellence and leadership development, we want to hear from you.
Requirements
- 2-3 years' Service Advisor / Service Writer experience OR 1+ year Assistant Service Manager experience
- Strong customer service and consultative sales skills
- Excellent communication and organization
- Comfortable with dealership systems and technology
- High School Diploma or GED required
- Valid driver's license with a clean or near-clean record
- Flexible availability, including evenings and Saturdays
Nice To Haves
- Willingness to commute or relocate within the region a plus
Responsibilities
- Deliver a high-quality service experience from arrival to completion
- Greet customers, answer service calls, and schedule appointments
- Present repair and maintenance estimates and timelines
- Coordinate repair orders with Technicians and monitor workflow
- Recommend additional services when appropriate
- Support daily service operations and administrative processes (training provided to grow your career)
Benefits
- Competitive salary with performance opportunity
- Medical, Dental, Vision & Life Insurance
- Short- and Long-Term Disability
- Paid vacation, holidays, and personal/sick days
- 401(k) with employer match
- Employee vehicle purchase discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
