Fox CDJR Automotive Service Advisor / Assistant Service Manager

Georgica Auto Holdings • Auburn, NY

17h • $45,000 - $80,000

About The Position

Automotive Assistant Service Manager / Service Advisor Fox CDJR – Fox Chrysler Dodge Jeep Ram Auburn, NY Potential Compensation: $45,000 – $80,000+ Exciting Opportunity: Join Our Team at Fox CDJR! Are you passionate about customer service, problem-solving, and the automotive industry? Auburn Chrysler Dodge Jeep Ram is looking for a motivated Assistant Service Manager / Service Advisor to join our growing team. This is your chance to make a real impact in a fast-paced dealership while advancing your career with a respected brand.

Requirements

• Proven experience in automotive service, sales, or customer-facing roles
• Strong focus on customer satisfaction and service excellence
• Excellent communication, organization, and time-management skills
• Ability to work independently with minimal supervision
• Team-oriented mindset and professional demeanor
• Valid driver’s license with a clean driving record
• Well-groomed appearance and commitment to dealership standards and compliance

Nice To Haves

• Experience with CDK is a plus

Responsibilities

• Greet customers and manage service orders in the drive lane
• Provide a smooth, professional service experience from start to finish
• Handle customer questions and concerns in person and over the phone
• Maintain high customer satisfaction scores
• Take ownership of the customer experience
• Go above and beyond to ensure every guest leaves satisfied
• Assist customers with technical questions
• Clearly explain repair recommendations, options, and timelines
• Work closely with technicians and management to ensure quality service

Benefits

• Medical, Dental & Vision Insurance
• Supplemental Insurance Options
• 401(k) Retirement Plan
• Positive, fast-paced dealership environment
• Ongoing training and career growth opportunities
• Supportive leadership that values your success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed