Experienced Automotive Service Advisor / Assistant Service Manager - Easton Kia
About The Position
Hertrich Kia of Easton is excited to announce our Brand-New, 14,000 square foot State-of-the-Art Kia Dealership! We are thrilled to offer you the opportunity to drive your automotive service career to the top at their new, customer-focused dealership! This exciting upgrade includes a spacious showroom, expanded inventory, and a 10-bay Service Shop - all designed to elevate the customer experience. A spacious showroom + huge overstocked inventory = more customers, more car sales, and more work for your shop! Why Hertrich? Family-owned and operated for over 60 years 24 dealerships | 18 automotive brands and 15 Collision Centers across 4 states Industry leader with proven stability and growth Strong community involvement supporting 90+ local organizations Entrepreneurial culture focused on performance and excellence Clear pathways into growth, success and career advancement
Requirements
- 2-3 years' experience as an Automotive Service Advisor / Service Writer OR 1+ year as an Assistant Service Manager
- Proven customer service and sales/up-selling skills
- Strong communication, organization, and follow-through
- Comfortable with computers and dealership service systems
- High School Diploma or GED required
- Valid driver's license with a clean or near-clean driving record
- Flexible availability, including evenings and Saturdays
Responsibilities
- Deliver a professional, high-quality service experience from check-in to completion
- Greet service customers and manage inbound service calls
- Schedule appointments and communicate service timelines
- Present repair and maintenance estimates clearly and confidently
- Coordinate repair orders with Technicians and monitor workflow
- Recommend additional services when appropriate
- Perform additional responsibilities as needed
Benefits
- Competitive salary with performance opportunity
- Medical, Dental, Vision & Life Insurance
- Short- and Long-Term Disability coverage
- Paid vacation, holidays, and personal/sick days
- 401(k) with employer match
- Employee vehicle purchase discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
