Automotive Service Advisor / ASM - Hall Toyota
About The Position
Hall Toyota in Virginia Beach is planning for growth, and we need to add a CDK-Experienced Service Advisor who can handle high volume and the fast pace of our team, whie providing premier customer service at all times. If you are bilingual, that's a plus! We offer top pay and a 5-day work week. Experience Everything MileOne has to Offer: - Competitive compensation with unlimited earning potential - Great opportunities for career advancement - Positive, success driven work environment - Training and mentoring opportunities Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more. Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
Requirements
- Prior experience in automotive service writing on CDK platform required
- Working knowledge of basic car functions, characteristics, and operations
- Valid driver's license with 2 or fewer moving violations in last 3 years
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
Nice To Haves
- If you are bilingual, that's a plus!
Responsibilities
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Benefits
- Competitive compensation with unlimited earning potential
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities
- MileOne Employee Advantage includes health and financial benefits, and training and mentoring
- Employee Purchase Program
- MileOne Support Fund: by Employees, for Employees
- NextMile Scholarship Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
