Automotive Service Advanced Technician - A Level

Hilbish Ford • Kannapolis, NC

2d

About The Position

Hilbish Ford is seeking a highly skilled, “A” Level Automotive Service Technician to join our top-performing service team. This role is reserved for an experienced professional who consistently delivers precision diagnostics, high-quality repairs, and exceptional service. As an A-Level Technician at Hilbish Ford, you will work with cutting-edge Ford technology in a fast-paced, team-oriented environment where your expertise is respected and rewarded. We are looking for a technician who takes pride in their craft, thrives on solving complex mechanical challenges, and is committed to maintaining the highest standards of safety, efficiency, and customer satisfaction. Automotive Service Technician Compensation and Benefits : Competitive Pay Health Insurance PTO 401(K) Automotive Service Technician Responsibilities: Diagnose and perform complex mechanical and electrical repairs in accordance with Ford and dealership standards Accurately document work performed on repair orders with efficiency and attention to detail Test drive vehicles and utilize advanced diagnostic tools and special service equipment Inspect, diagnose, maintain, and repair all major automotive systems Collaborate directly with Service Advisors to clearly communicate vehicle conditions and recommended repairs Provide accurate estimates for additional services when needed Perform warranty repairs in strict compliance with manufacturer specifications Maintain a clean, organized, and safety-conscious work environment Support team success by assisting with additional duties as assigned Automotive Service Technician Requirements: Proven experience as an A-Level Automotive Technician (Ford experience preferred) Advanced knowledge of automotive systems, diagnostics, and complex repairs Ability to operate and interpret electronic diagnostic equipment Strong problem-solving skills and attention to detail Excellent communication skills and a customer-first mindset Proficiency with computer systems and service software Valid driver’s license with a clean driving record Ability to pass pre-employment background screening WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success. Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way! At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.

Requirements

• Proven experience as an A-Level Automotive Technician (Ford experience preferred)
• Advanced knowledge of automotive systems, diagnostics, and complex repairs
• Ability to operate and interpret electronic diagnostic equipment
• Strong problem-solving skills and attention to detail
• Excellent communication skills and a customer-first mindset
• Proficiency with computer systems and service software
• Valid driver’s license with a clean driving record
• Ability to pass pre-employment background screening

Responsibilities

• Diagnose and perform complex mechanical and electrical repairs in accordance with Ford and dealership standards
• Accurately document work performed on repair orders with efficiency and attention to detail
• Test drive vehicles and utilize advanced diagnostic tools and special service equipment
• Inspect, diagnose, maintain, and repair all major automotive systems
• Collaborate directly with Service Advisors to clearly communicate vehicle conditions and recommended repairs
• Provide accurate estimates for additional services when needed
• Perform warranty repairs in strict compliance with manufacturer specifications
• Maintain a clean, organized, and safety-conscious work environment
• Support team success by assisting with additional duties as assigned

Benefits

• Competitive Pay
• Health Insurance
• PTO
• 401(K)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed