Automotive Service Administrator - Ciocca Subaru of Philadelphia

Ciocca Automotive Careers • Philadelphia, PA

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About The Position

We have an immediate opening for an energetic, enthusiastic and highly motivated individual to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Subaru of Philadelphia you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Requirements

• Self-starter with ability to work well as part of a team or independently
• Valid driver's license and clean driving record
• Strong organization, attention to detail, proficiency with office software (Excel), and excellent communication skills.
• Previous experience in customer service or administrative roles, preferably within the automotive industry.

Responsibilities

• Service Coordination: Greeting customers, scheduling service appointments, and managing the flow of vehicle repairs.
• Administrative Support: Opening, tracking, and closing work orders (repair orders), including processing invoices and managing payment records.
• Documentation & Compliance: Maintaining accurate customer and vehicle records, inputting data into computer databases, and ensuring compliance with manufacturer warranty requirements.
• Communication: Acting as a liaison between technicians, customers, and the service manager to ensure efficient workflow and resolution of customer queries.
• Inventory Assistance: Supporting the service manager in monitoring inventory levels for the service department.

Benefits

• Hourly pay
• Full-Time PTO and Holidays
• 401(K) retirement plan with company matching
• Competitive compensation; industry leading pay plans
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed