Automotive Sales Specialist - HYUNDAI
About The Position
As an Automotive Sales Specialist you will: Interact with guests to help guide them in their vehicle purchase, asking questions and listening carefully. Proactively consult and guide guests to the appropriate next step in the sales process, i.e. vehicle appraisal process, test drives, finance applications and service. Describe all optional equipment and accessories available for guests purchase, explain in detail product features and benefits. Use outstanding communication and listening skills to help negotiate terms that ensure payment options meet your guests’ lifestyles, budgets, and expectations; close the deal. Deliver a minimum number of vehicles each month. Prepare sold vehicles for guest delivery prior to guest arrival. Deliver vehicles to guests, ensuring that they understands the vehicle’s operating features, warranty, and paperwork. Provide an exceptional experience, driving loyalty by regularly following up to ensure guest satisfaction. Help transition guest to our Service departments to support their ownership experience, selling the quality and convenience of service repairs and/or aftermarket parts and accessories available in the service departments. Assist in maintenance of inventory display and organization of all keys to keep the experience as smooth as possible. Complete training with manufacturer to become a Certified Product Specialist. Any additional responsibilities per management request.
Requirements
- Proven ability to provide an exceptional guest experience.
- Drive to set targeted personal income goals consistent with company standards of productivity.
- Proven ability to exceed established automotive sales and guest service goals.
- Excellent communication, consultative, interpersonal and organizational skills.
- Strong telephone and technology skills. Including; computers, smart phones, and social media.
- The willingness to follow up, and follow-up again, with guests.
- Strong desire and aptitude for continuing growth opportunities. Willingness to follow assigned word tracks & techniques as demonstrated in both training sessions and guest interaction.
- Valid in-state driver’s license and an acceptable, safe driving record.
- All potential employees must pass pre-employment testing to include a background check and drug screen.
Responsibilities
- Interact with guests to help guide them in their vehicle purchase, asking questions and listening carefully.
- Proactively consult and guide guests to the appropriate next step in the sales process, i.e. vehicle appraisal process, test drives, finance applications and service.
- Describe all optional equipment and accessories available for guests purchase, explain in detail product features and benefits.
- Use outstanding communication and listening skills to help negotiate terms that ensure payment options meet your guests’ lifestyles, budgets, and expectations; close the deal.
- Deliver a minimum number of vehicles each month.
- Prepare sold vehicles for guest delivery prior to guest arrival.
- Deliver vehicles to guests, ensuring that they understands the vehicle’s operating features, warranty, and paperwork.
- Provide an exceptional experience, driving loyalty by regularly following up to ensure guest satisfaction.
- Help transition guest to our Service departments to support their ownership experience, selling the quality and convenience of service repairs and/or aftermarket parts and accessories available in the service departments.
- Assist in maintenance of inventory display and organization of all keys to keep the experience as smooth as possible.
- Complete training with manufacturer to become a Certified Product Specialist.
- Any additional responsibilities per management request.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
