New Sales Manager - Ford of Crestview

STEP ONE AUTOMOTIVE GROUP LLC • Crestview, FL

2d

About The Position

We are seeking a high-performing, detail-oriented Automotive Sales Manager to join our Ford dealership leadership team. This role is responsible for actively driving business online, managing digital lead flow, and working deals as a customer-facing, hands-on Sales Manager in a fast-paced, high-volume environment. This position requires a disciplined operator with strong attention to detail, excellent phone and communication skills, and a proven ability to convert digital opportunities into showroom traffic and closed deals. Position Overview The Sales Manager will lead online and showroom sales efforts with a hands-on approach, directly engaging customers via phone, text, and digital channels to drive appointments and showroom visits. This role requires active involvement in the sales process—from first contact through delivery—ensuring consistent execution, accountability, and performance.

Requirements

• Minimum 5 years of automotive sales management experience
• Ford dealership experience is a must
• Proven success driving digital lead conversion and showroom traffic
• Strong phone skills with the ability to build rapport and set solid appointments
• Strong working knowledge of CRM systems and digital retail platforms
• Exceptional attention to detail and operational accuracy
• Customer-focused with strong communication skills
• Process-driven with high accountability and execution discipline

Nice To Haves

• Proficiency with the following platforms is strongly preferred: DealerTrack DMS RouteOne VinSolutions CRM vAuto inventory management Dealer DMV processing Darwin Automotive (preferred) FMC Dealer (Ford systems)

Responsibilities

• Actively drive online business through CRM engagement, digital retail platforms, and direct phone communication
• Convert internet leads into confirmed appointments and showroom visits through strong follow-up and phone skills
• Work deals as a hands-on, customer-facing Sales Manager
• Desk and structure deals to maximize profitability and efficiency
• Ensure all deal documentation is accurate, complete, and compliant
• Maintain strong communication with lenders and internal teams to ensure smooth deal flow
• Monitor sales performance, gross, and inventory turn objectives
• Deliver an exceptional customer experience from initial inquiry through delivery
• Maintain strict attention to detail across all aspects of the sales and deal process

Benefits

• Medical, Dental, Vision, and Supplemental Insurance Available!
• Company Paid Life Insurance, Free Employee Assistance Program, and 100% PAID TUTITION with Strayer University for Associate's, Bachelor's, and Master's Degrees!
• 401(k) with Company Matching after 6 months!
• Start earning Paid Time Off on Day 1, with the ability to use it after 90 days!
• Earn TWO WEEKS Paid Time Off your first year!
• Five Paid Holidays - 4th of July, Labor Day, Thanksgiving, Christmas, and New Year's!
• Major Discount with Working Advantage on theme park tickets, shopping, travel, and more!
• We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees