Automotive Sales Consultant - Bilingual English/Spanish

Capital Hyundai of Jacksonville • Jacksonville, NC

2d

About The Position

Capital Hyundai of Jacksonville (NC) is seeking a motivated and dynamic Bilingual Automotive Sales Consultant to join our growing team! In this role, you will engage with a diverse customer base, understand their needs, and guide them confidently through the car-buying process in both English and Spanish. You will leverage your sales skills to meet and exceed sales targets while delivering exceptional, culturally responsive customer service. A successful candidate will have a passion for automobiles, strong communication skills, and the ability to negotiate effectively. No experience? No problem! We will train the right bilingual candidate for success. WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success. Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way! At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.

Requirements

• Fluency in English and Spanish (required).
• Experience in retail sales and customer service, preferably in the automotive industry.
• Strong negotiation skills with the ability to close deals effectively.
• Excellent verbal and written communication skills.
• Familiarity with inventory control processes and retail math concepts.
• Ability to manage a sales pipeline efficiently with strong attention to detail.
• Customer-focused phone etiquette.
• A valid driver’s license.

Responsibilities

• Greet customers warmly and assess their vehicle needs through effective questioning in English and Spanish.
• Present and demonstrate vehicles, clearly explaining features and benefits to a diverse customer base.
• Negotiate sales agreements and close deals while ensuring an outstanding customer experience.
• Maintain an organized sales pipeline to track leads and follow up on opportunities.
• Conduct outbound sales calls to generate new leads and increase customer engagement.
• Manage inventory awareness by tracking available vehicles and ensuring proper lot display.
• Utilize retail math skills to calculate financing options, trade-in values, and payment plans.
• Provide excellent phone etiquette when handling customer inquiries in both languages.
• Collaborate with team members to achieve dealership-wide sales goals.

Benefits

• Competitive Pay: Commission-based compensation that rewards performance.
• Career Advancement: Paid training, ongoing coaching, and growth opportunities.
• Team Environment: A supportive, high-energy team that values your contributions.
• Comprehensive Benefits: Health insurance, 401(k), and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed