Automotive Sales Consultant Honda Boston

Asbury Automotive • Boston, MA

122d

About The Position

Asbury Automotive Group, part of Herb Chambers, is redefining the traditional dealership model through innovative technologies and a commitment to team members, guests, and partners. The sales consultant role focuses on delivering exceptional guest experiences and supporting team members. Responsibilities include maintaining professionalism, product knowledge, assisting customers, and ensuring customer satisfaction.

Requirements

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Knowledge of automotive products and services.
• Customer service orientation.
• Ability to work as part of a team.

Nice To Haves

• Previous sales experience in the automotive industry.
• Familiarity with dealership operations.
• Experience with customer relationship management (CRM) systems.

Responsibilities

• Deliver exceptional guest experiences by going above-and-beyond.
• Help other team members deliver exceptional guest experiences.
• Treat all co-workers, customers, and vendors professionally and with respect.
• Adhere to company policies and procedures.
• Maintain a clean and organized work area.
• Maintain a professional appearance and adhere to the dealership dress code.
• Acquire total product knowledge and maintain that knowledge.
• Approach, greet, and offer assistance to customers in the dealership showroom or sales lot.
• Assist customers in selecting a vehicle by asking questions and listening to their needs.
• Explain product performance, application, and benefits to prospects.
• Present all optional equipment available for customer purchase.
• Perform demo drives with prospects and follow dealership procedures.
• Utilize dealership sales control and follow-up system.
• Exhibit a high level of commitment to customer satisfaction.
• Understand federal, state, and local laws governing retail auto sales.
• Establish personal income goals consistent with dealership standards.
• Ensure the sales manager meets each customer.
• Turn closed deals to finance and insurance manager with proper paperwork.
• Write complete sales orders and process paperwork according to dealership policies.
• Prepare sold vehicles for customer delivery prior to arrival.
• Check condition of vehicles scheduled for delivery.
• Deliver vehicles to customers and explain operating features and paperwork.
• Introduce customers to service department personnel.
• Schedule first service appointments.
• Follow up on post-delivery items and special requests.
• Report on time to work and follow the provided schedule.

Benefits

• Weekly pay
• Paid holidays and paid time off
• Deferred Holiday Pay Match
• Paid training
• Medical, vision, dental, accident, critical illness, and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave
• Paid Parental Leave
• Health savings and flex spending accounts
• Short-term and long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Digital career path tool for career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities for community service initiatives with paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees