Automotive Sales BDC Representative - Tonkin Hillsboro Chevrolet

Gee Automotive Companies-posted 5 days ago
$40,000 - $85,000/Yr
Full-time • Entry Level
Hillsboro, OR
1,001-5,000 employees
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At Tonkin Hillsboro Chevrolet, we are dedicated to delivering an exceptional customer experience every time. We are looking for a hardworking and customer-focused Automotive Sales BDC Representative to join our team. If you have great phone etiquette and love working with people, this could be the perfect opportunity for you! No prior automotive experience is required – we’re looking for individuals who are eager to learn and ready to take on a rewarding career in the automotive industry. As an Automotive Sales BDC Representative, your primary responsibility will be contacting customers via phone, email, and text to schedule appointments with our sales team. You'll play a vital role in ensuring that customers are connected with the right people at the right time, setting up appointments for those interested in purchasing a vehicle. The ideal candidate is customer-focused, has a bright personality, and is dedicated to delivering excellent service.

  • Schedule appointments for customers to visit the dealership and meet with the sales team.
  • Deliver exceptional customer service in a fast-paced, high-energy environment.
  • Follow up with leads via phone calls, texts, or emails to confirm appointments and provide additional information.
  • Answer inbound calls and emails, addressing customer inquiries and scheduling requests.
  • Maintain organized records of customer interactions and appointments.
  • Prior experience in a Reception, Call Center, or BDC Representative role is preferred.
  • Professional appearance and behavior.
  • Strong computer and phone literacy.
  • Excellent phone etiquette and communication skills.
  • Ability to work in a fast-paced environment while maintaining a positive, customer-focused attitude.
  • Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
  • Top-tier benefits, including Health Insurance starting at under $100 per month.
  • Dental, Vision, Pet and Company-Paid Life Insurance
  • Employee Assistance Plan
  • 401k with Company Match
  • Generous Paid Time Off that accrues from Day 1
  • A robust selection of voluntary benefits!
  • Employee pricing for you and your family on vehicles, service and parts.
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