Automotive Sales Assistant - Ferrari of Seattle

About the position

The Automotive Sales Assistant at Ferrari of Seattle plays a crucial role in supporting the sales team and managing front desk operations. This position is ideal for automotive and motorsport enthusiasts who are dedicated and disciplined, as it involves preparing vehicles for the showroom and assisting with various operational tasks to enhance customer experience and sales efficiency.

Responsibilities

• Manage front desk operations and greet clients and guests.
• Perform courtesy deliveries of vehicles.
• Prepare new and used car books for sales.
• Assist salespeople in locating vehicles for customers.
• Prepare window stickers and merchandising for the used car showroom.
• Arrange and track the transport of incoming new and used vehicles.
• Monitor quality control of reconditioned vehicles for the front line.
• Maintain customer satisfaction index (CSI) at or above company standards.
• Keep the work area organized, clean, and safe.
• Participate in required training sessions.
• Accurately record all hours worked in the company timekeeping system.
• Follow company policies, procedures, and safety regulations.

Requirements

• High School Diploma or equivalent.
• Previous experience in automotive or luxury retail industries is preferred.
• Excellent interpersonal, customer service, and organizational skills.
• A passion for sports cars and motorsports is essential.
• Valid Driver's License is required.
• Intermediate skills in Microsoft Office products.
• Knowledge of Dealership Management System and other web-based applications.

Nice-to-haves

• Experience in customer service (1 year preferred).
• Experience in the automotive industry (1 year preferred).

Benefits

• Medical/Dental/Vision insurance
• 401K with matching contributions
• Secure onsite parking (free)
• Paid time off and holidays
• Opportunity to work with an award-winning team