Automotive Sales Advisor
About The Position
Larry H Miller Automotive Group, part of Asbury Automotive Group (NYSE: ABG), is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. Asbury is committed to redefining the traditional dealership model through innovative technologies like Clicklane and fostering a culture focused on becoming the Most Guest Centric Automotive Retailer. They aim to provide exceptional experiences for guests and a supportive, inclusive environment for team members, having been recognized as one of the best places to work. The Automotive Sales Advisor role offers an opportunity to impact the business and customer lives daily, focusing on developing relationships and providing exceptional guest experiences. The primary role involves responding to online customer inquiries via phone and email, as well as assisting customers who visit the dealership directly through the entire buying process.
Requirements
- Must have motivation to be successful
- Exhibit great customer service skills
- Must be able to create and maintain customer relationships
- Strong computer & phone skills
- Experience utilizing and maintaining a customer relations management database
- Maintain professional business attire and appearance
- Must be a minimum of eighteen years of age
- Must have a valid Driver's License
- Must be able to pass pre-employment screenings (background & drug test)
Nice To Haves
- Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
- Bi-lingual is always a plus
- Self-motivated and a team player
Responsibilities
- Contacting and communicating with customers to identify needs using the Asbury selling process
- Build rapport with customers to build a base of referrals to establish customer network
- Answer internet leads with in the stores required time and email product information with pricing
- Answer sales phone calls and set appointments for customers
- Confirm appointments
- Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
- Conduct test drives and vehicle walk arounds with customer
- Work with the customer from start to finish throughout the buying process
Benefits
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
